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Shipping Information

Turnaround Times:
Making custom stitched hats for your little ones, takes a little more time than just shipping pre-made products off a shelf. We prepare the artwork, embroider your designs and verify quality every step of the way. We generally dispatch all orders within 3 weeks via Australia Post. Quicker than anyone else on the market!

If there is a special date you need these for, please contact us directly and let us know and our team will do our very best to meet your requirements. 

Delivery Times:
All our parcels are dispatched from Sydney, Australia. Delivery times vary depending on your location. You can expect delivery within Australia between 2-6 business days (on top of production time). Express post is available at checkout to guarantee faster delivery, often overnight.

You can check delivery times to your postcode via the Australia Post website.

International delivery times are generally 7+ business days. If you are needing these faster, there are a few different express post delivery options at checkout.

All hats are packed in mailer boxes to ensure no damage is caused to your custom product during transit.

Delivery Costs:
We currently offer a $10 flat rate shipping for all Australian Orders.
Express Shipping is available at checkout starting from $14.

International delivery to NZ, USA and UK is also available and takes approximately 7+ business days, depending on your location and postage option chosen.