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Shipping Information

Turnaround Times:
Making custom stitched hats for your little ones, takes a little more time than just shipping pre-made products off a shelf. We prepare the artwork, embroider your designs and verify quality every step of the way. We generally dispatch all orders in 3 weeks via Australia Post. Quicker than anyone else on the market!

If there is a special date you need these for, please contact us directly and let us know and our team will do our very best to meet your requirements. 

Delivery Times:
All our parcels are dispatched from Sydney. Delivery times vary depending on your location, expect delivery between 2-6 days. Express post is available at checkout to guarantee faster delivery.

You can check delivery times to your postcode via the Australia Post website.

All hats are packed in mailer boxes to ensure no damage is caused to your custom product during transit.

Delivery Costs:
Our postage is $10 Australia wide. 
Express Shipping is available at checkout starting from $14.
Standard delivery to New Zealand starts from $14 and takes approximately 7 business days.

Sizing Guide

We always recommend measuring around your child's head where a hat would sit. That is, across the forehead and just above the ears.

We have 2 sizes available that both have an adjustable snapback. Keep in mind, the suggested age limits are just a guide. Kids come in all shapes and sizes, and boys tend to have a larger head than girls.

The hat is adjustable between 43-51cms
Generally suitable for kids aged 4 months - 2 years
The hat is adjustable between 49-55cms
Generally suitable for kids aged 2-7 years